Self-Order Collection Policy
Charge Store provides a self-order collection option with the following guidelines:
- If you choose to pick up your order personally, please visit our office. In this scenario, no shipping charges will be applied from our warehouse.
- If you miss the delivery from our courier, you can retrieve your product from our office, but shipping charges will be applicable in this case.
- The self-pick service is currently exclusive to Faisalabad, where our office is located. However, we have plans to extend this service to other major cities in the future.
- To utilize the self-order collection service, contact our support team via email, chat, or phone. Our support staff will provide the address, or you can look it up on Google.
- When collecting your order, please visit the designated pick-up location during their operating hours. Remember to bring your order ID, the pickup notification received through SMS, and your original CNIC for verification.
- Both online payment and cash are accepted for payments when picking up your order from the location. The office is open from Monday to Saturday, from 10:00 am to 7:00 pm. Enjoy your purchase!