Frequently Asked Questions

The estimated delivery duration for your order is between 3 to 5 days, ensuring a reliable shipping experience

After ordering, your purchase is processed and prepared for shipment. It includes taking the order, getting the items, packing them, and sending them out. Once shipped, you’ll receive tracking information to monitor delivery progress. Upon arrival, inspect the items, and share feedback if satisfied

Yes, you will receive an invoice for your order. The invoice will be sent to you with order detailed summary of your purchase, including itemized costs, taxes, and any applicable shipping fees. This document serves as a receipt and can be used for your records or for any potential returns.

Yes, refunds are possible. If you are dissatisfied with your purchase or if there is a valid reason for returning the product like Defective or Faulty Item, Incorrect Item, Missing Parts or Accessories etc you may be eligible for a refund. Please refer to our refund policy for details on the conditions and process for initiating a refund. Feel free to contact our customer support for assistance with any refund inquiries

The delivery charges for orders from the Online Shop depend on several factors, including the shipping method selected during the checkout process, the destination of the delivery, and any ongoing promotions or offers. For detailed information on specific delivery charges, please refer to the shipping details provided during the checkout process or contact our customer support for assistance

Package tracking” for your orders refers to the ability to monitor and trace the shipment’s real-time location and delivery status as it progresses through the shipping process.

Yes, you may be able to change or cancel your order, depending on the stage of processing. Once an order is out for delivery, it cannot be canceled or changed. Before delivery you can cancel/change your parcel. Please refer to our order change/cancellation policy for specific details and contact our customer support for assistance.

Yes, your personal and payment details are safe and secure with us. We use advanced technology to protect your information, making sure it stays private and confidential. Your online safety is our priority.

To ensure accurate delivery, we recommend contacting customer support immediately if you need to change the shipping address. Changes may be possible before the shipping process starts

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Office # 12, Civic Center, West Canal Road, Faisalabad, Punjab, Pakistan.

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